Good Tape

The gist in plain English

You are busy, and probably dont want to spend your day on this page. So, here's the most important things first (they don't replace the legal stuff below, but we think they are what you came here for):

  • - Your tape is yours, not ours, and you are responsible for it.
  • - We can't and won't use it for anything other than delivering awesome transcriptions to you.
  • - The use of our service is at your own risk. We promise to do our part as best as we can, but we do not guarantee perfect transcriptions, ready for publishing. We advise to always manually check the accuracy, before putting to use.
  • - We transfer the tape encrypted and do everything in our power to keep it private while at our end. However, we encourage you to check out our Privacy Policy.

Terms of Service

Introduction

These Terms of Service (the "Terms") govern your use of the service offered by Good Tape ApS, Njalsgade 19D, 1., DK-2300 Kbh S, Denmark, CVR: 43724509 ("Good Tape", "we", "us" or "our") through our website located at https://www.mygoodtape.com/ (the "Website"). Good Tape offers a subscription transcription service ("Service") that allows you to upload audio or video files and receive a written transcript of the audio content.
By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

Use of the Service

The Service is intended for use by individuals who are at least 18 years old.
By using the Service, you represent and warrant that you are at least 18 years old and that you have the right, authority, and capacity to enter into these Terms.
You may use the Service solely for your own personal or internal business purposes and in compliance with these Terms. You may not use the Service for any illegal or unauthorized purpose, including but not limited to infringing any intellectual property rights, transmitting or distributing viruses, or interfering with the Service or its servers.

Accuracy of Transcriptions

The Service uses advanced AI technology to automatically transcribe audio and video content. However, the accuracy of the transcribed content may vary and Good Tape does not guarantee the accuracy of any transcriptions produced by the Service.
You are solely responsible for verifying the accuracy of any transcriptions produced by the Service before relying on them.

Subscription Service

Certain features of The Service is offered on a subscription basis, which is renewable monthly or yearly depending on your selected subscription plan. We reserve the right to modify or discontinue the Service at any time without prior notice.
We may offer different subscription plans, each with its own features and pricing. The current subscription plans and their features are detailed on our Website. We reserve the right to modify the subscription plans and their features at any time, and we will provide you with notice of any degrading changes before they take effect.
You can cancel a subscription at any timne, effective next billing date. We have no minumum commitments, and cancelling a subscription is easily done via self-service from your account once you are logged in. Here is our belief: If you, for any reason, do not want your subscription any longer, you should be able to get out fast and easy.

Payment and Billing

To subscribe to the Service, you must provide us with valid payment information. You authorize us to charge the payment method associated with your account for the subscription fee and any other charges you may incur. Subscription fees are billed in advance and are non-refundable, except as otherwise provided in these Terms or required by law.

User Content

You are solely responsible for any content you upload or submit to the Service ("User Content"). By uploading or submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to display the User Content as necessary to provide the Service. You do NOT grant us a license to use, reproduce, or modify your content in any way. See our privacy policy for further reference.

Confidentiality

YWe will treat your User Content as confidential and will not disclose it to third parties without your consent, except as required by law or as necessary to provide the Service. We will take all reasonably possible measures to protect the confidentiality of your User Content. Your files are yours alone. Please refer to our data security and privacy policies for more information.

Intellectual Property Rights

The Service and all intellectual property rights associated with it, including but not limited to patents, trademarks, and copyrights, are owned by Good Tape or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Service for your personal or business purposes, subject to these Terms.
You may not copy, modify, or distribute any part of the Service without the express written consent of Good Tape.

Disclaimers

The Service is provided on an "as is" and "as available" basis.
Good Tape makes no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, materials, or products included on the Service.
Good Tape does not warrant that the Service will be uninterrupted or error-free, and Good Tape will not be liable for any interruptions or errors.

Limitation of Liability

In no event will Good Tape be liable for any damages of any kind arising from the use of the Service, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Termination

Good Tape reserves the right to terminate or suspend your access to the Service at any time, with or without cause, and without notice.

Changes to the Service

Good Tape reserves the right to modify or discontinue the Service at any time, with or without notice. Changes to service prices can be changed with a standard 30 days written notice.

Governing Law

These Terms and your use of the Service will be governed by and construed in accordance with the laws of Denmark without giving effect to any principles of conflicts of law.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

Dispute Resolution

Any disputes arising out of or in connection with these Terms or the Service will be resolved through binding arbitration in accordance with the Danish rules. The arbitration will be conducted in Copenhagen, Denmark.

Entire Agreement

These Terms constitute the entire agreement between you and Good Tape with respect to the Service, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Good Tape.